Effective Date: 4.1.2025

Applies to: Haven Medical Associates PA and Haven Healthcare LLC (“Haven”)

We take your privacy seriously. This notice explains how Haven may use and share your health information, and the rights you have under federal law.

How We Use and Share Your Information:

We may use or share your health information for:

• Care: To coordinate treatment with your providers, pharmacies, labs, and others involved in your care.

• Payment: To bill your insurance, confirm coverage, and manage claims.

• Operations: For scheduling, staff training, quality improvement, or compliance.

  
  

We may also disclose information without your permission when required or allowed by law, including for:

• Public health and safety

• Legal or government reporting

• Organ donation and medical examiners

• Workers' compensation

• Health oversight and audits

• Law enforcement with proper authorization

• Emergencies, military, or disaster response

• Approved research with privacy safeguards

• Limited disclosures to family or others involved in your care

  
  

Your Rights:

You have the right to:

• See or request a copy of your records

• Ask to correct inaccurate or incomplete information

• Ask us to limit what we share — we’ll review but may not be able to agree

• Request that we contact you a certain way (e.g., email or phone)

• Ask for a list of certain past disclosures

• Get a paper copy of this notice at our office upon request

  
  

How to Contact Us:

If you have questions, want to exercise your rights, or file a complaint, email:

privacy@haveninfusion.com

Please include “Privacy Request – [Your Full Name]” in the subject line so we can help you quickly.

You may also file a complaint with the U.S. Department of Health and Human Services. We won’t retaliate.

Changes to This Notice:

We may update this notice from time to time. The most current version is always available on our website.