The Information You Need

We're here to support you. If you don't find answers below, feel free to reach out.

About Infusion Therapy

What is Infusion Therapy?

What conditions and therapies do you treat?

Can infusion therapy help if oral medications don’t work for me?

Starting with Haven

Do I need a referral from my doctor to receive infusion therapy?

Can I switch my Infusion care to Haven Infusion? How?

Can you help me coordinate with my doctor to get started?

Will my doctor continue to manage my care if I switch to Haven Infusion?

Scheduling Your Infusion

Where can I find your infusion centers?

How soon can I start my treatment?

When can I schedule an appointment?

What’s the easiest way to schedule or reschedule an appointment?

Safety First

Is infusion therapy safe? How do you ensure it?

Who will be taking care of me during my infusion?

What should I do if I have a reaction after treatment?

Can I get my therapy while on antibiotics?

How should I plan my vaccines around infusion therapy?

Do I need to wear a mask during my visit?

Can my existing IV port be used for infusions?

Can I leave my IV in for multiple days?

Preparing for Your Appointment

How can I prepare to make my Infusion visit go smoothly?

Can I have my infusion in a private suite?

What amenities are offered at your infusion centers?

How long does an infusion therapy session take?

Can I drive after my Infusion?

What are the benefits of receiving infusions at Haven Infusion instead of a hospital?

Can I bring someone with me to my infusion appointment?

Navigating Insurance and Billing

Do you accept my insurance?

Will I know the price of my treatment before my appointment?

Do you offer financial assistance support?

How do I pay my bill?

Do you offer prior authorization support?

What do I do if my insurance changes during treatment?

What if I don’t have insurance?

Conditions We Treat

Your care deserves the best. Our nurses follow rigorous safety protocols and deliver the latest treatments from trusted U.S. manufacturers, including:

  • Allergy & Immunology

  • Alzheimer's Disease

  • Asthma

  • Crohn's Disease

  • Crohn’s IBD

  • Giant Cell Arteritis

  • Gout

  • Multiple Sclerosis

  • Myasthenia Gravis

  • Osteoporosis

  • Psoriasis

  • Rheumatoid Arthritis

  • Systemic Lupus

  • Thyroid Eye Disease

  • Ulcerative Colitis

We’ve Got You Covered

We Accept These Insurances

Ready to Get Started?